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WildTornado Casino Terms and Conditions

Welcome to WildTornado Casino. By accessing or using our platform at wildtornado.casino, you agree to be bound by these Terms and Conditions in their entirety. We encourage you to read this document carefully before registering an account or placing any wagers. At Wild Tornado, we are committed to operating transparently and responsibly, and these terms govern the legal relationship between you and us as the operator of this platform.

1. About the Operator

WildTornado Casino is operated by Novatrix SRL, a company registered in Costa Rica (registration number 3-102-893958), located at Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica. We hold a valid gaming licence issued by the Tobique Gaming Commission under Licence No. 0000002. Our platform is available at both wildtornado.casino and wildtornado.ai. For all matters governed by these Terms, Novatrix SRL acts as the responsible operator, and any references to "we," "us," or "our" throughout this document refer to Novatrix SRL as the operator of Wild Tornado Casino.

2. Eligibility and Account Registration

At WildTornado, we only permit individuals who meet the following criteria to register and use our services:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not reside in or access our services from a restricted jurisdiction.
  • You must register only one account per household, device, and IP address.
  • You must provide accurate and truthful information during registration.
  • You must not be a person diagnosed with or self-identified as having a gambling addiction.

Our WildTornado platform reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account suspension or closure without prior notice.

3. Restricted Jurisdictions

We do not accept players from the following countries and territories. At Wild Tornado, we take our compliance obligations seriously, and access from the jurisdictions listed below is strictly prohibited:

  • Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, DR Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sweden (bonus offers excluded), Syria, United Kingdom, USA, Venezuela, Yemen.

If we determine that you have accessed our WildTornado Casino services from a restricted jurisdiction, we reserve the right to void any winnings, close your account, and withhold pending withdrawals pending legal review.

4. Deposits, Withdrawals, and Payment Terms

4.1 Deposits

We accept a wide range of payment methods at Wild Tornado Casino, including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, EcoPayz, Neosurf, Paysafecard, Sofort, Interac, MiFinity, Astropay, Jeton, CashtoCode, Ezeewallet, and CoinsPaid for cryptocurrency transactions. The following currencies are supported: EUR, USD, NOK, AUD, CAD, NZD, ZAR, CHF, as well as cryptocurrencies including BTC, ETH, LTC, BCH, DOGE, USDT, XRP, and TRX.

  • Minimum deposit: €20 (AUD/CAD/NZD 30 or equivalent).
  • Maximum deposit per transaction varies by method (€250–€4,000).
  • We process deposits instantly and charge no fees on our end.

4.2 Withdrawals

At WildTornado, we process withdrawal requests subject to the following conditions:

  • Minimum withdrawal (fiat): €100. Minimum for cryptocurrency: €20 equivalent.
  • Maximum per transaction: €500. Larger amounts are paid in installments.
  • Daily withdrawal limit: €2,500. Weekly: €5,000. Monthly: €15,000.
  • Pending time: up to 72 hours. Total cashout time: 3–5 business days.
  • Higher WildTornado VIP Club levels may benefit from increased limits.

We reserve the right to conduct enhanced due diligence before approving any withdrawal. Our Wild Tornado team may request additional verification, including proof of payment method ownership and source of funds documentation.

5. Bonuses and Promotional Terms

All bonuses and promotions offered at WildTornado Casino are subject to the specific terms attached to each offer. By claiming any promotion, you accept both these general Terms and the individual bonus terms. Key conditions applicable to our Wild Tornado welcome package and ongoing promotions include:

  • Welcome Pack: 500% match bonus plus 500 Free Spins up to €5,000 spread across your first six deposits. Minimum deposit per bonus: €20. Wagering requirement: x40. Bonus validity: 3 days. Maximum bet while bonus is active: €5.
  • Free Spins are awarded on Bonanza Billion by BGaming. Maximum win from Free Spins: €1,000.
  • Match bonus maximum win is capped at x10 of the bonus amount.
  • Tornado Boxes: Five daily mystery boxes available upon deposits of €30, €50, €75, €100, or €200. Awards random Free Spins or cash up to €15,000. Wagering: x30.
  • Wheel of Fortune: Deposit €80 with promo code WHEEL for a chance to win up to €7,500. Wagering: x30.
  • Mobile App Bonus: 100 Free Spins with code APP on a minimum deposit of €30 (weekly). Wagering: x25.
  • No-deposit Free Spin promotions carry a maximum win cap of €50.
  • Players in Sweden are not eligible to receive any bonuses.

We reserve the right to modify, suspend, or withdraw any promotion at our discretion. Any attempt to abuse our Wild Tornado bonus system — including but not limited to collusion, the use of multiple accounts, or exploiting technical errors — will result in bonus forfeiture and possible account termination.

6. VIP Loyalty Programme

Our WildTornado VIP Club rewards loyal players through a points-based system called Tornado Points (TP). Players earn 1 TP for every €30 wagered with real money. The programme consists of 15 levels, with entry at Level 1 (no minimum deposit required) and the highest tier achieved at a cumulative deposit threshold of €30,000. Points may be exchanged for cash bonuses, with the exchange rate improving as you advance: Level 1 offers 100 TP = €1, while Level 15 offers 100 TP = €15. The wagering requirement on TP bonuses decreases from x35 at Level 1 to x15 at Level 15, and all TP bonuses must be wagered within 3 days of redemption.

7. Responsible Gambling

At Wild Tornado, we are committed to promoting responsible gambling and maintaining a safe environment for all our players. We offer tools including deposit limits, session time reminders, self-exclusion, and account cooling-off periods. If you believe you may have a gambling problem, we urge you to make use of these tools immediately or contact our support team at support@wildtornado.casino.

8. Prohibited Activities

When using our WildTornado Casino services, you must not engage in the following activities:

  • Fraudulent activity, including the use of stolen payment details.
  • Opening more than one account on our platform.
  • Exploiting software bugs or errors for financial gain.
  • Using automated systems, bots, or scripts during gameplay.
  • Engaging in money laundering or financing of illegal activities.
  • Providing false personal information during registration or verification.

9. Intellectual Property

All content, trademarks, logos, software, and materials available on our Wild Tornado platform are the exclusive property of Novatrix SRL or our licensed content providers. You may not copy, reproduce, distribute, or commercially exploit any part of our WildTornado Casino site without prior written consent from us.

10. Dispute Resolution

If you have a complaint regarding our services, we ask that you first contact our support team directly at complaints@wildtornado.casino. Our Wild Tornado support team is available 24/7 via live chat and email. If we are unable to resolve your complaint to your satisfaction, you may escalate the matter to our designated Alternative Dispute Resolution (ADR) provider: EGIS, reachable at disputes@egis-adr.com. We are bound by the outcome of the ADR process in accordance with our licence conditions under the Tobique Gaming Commission.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. At WildTornado, we will notify registered players of any material changes via email or a prominent notice on our website. Continued use of our platform following any such changes constitutes your acceptance of the revised terms. We recommend reviewing this document periodically to stay informed of your rights and obligations.

12. Governing Law

These Terms and Conditions are governed by the laws of Costa Rica. By using our WildTornado Casino services, you submit to the non-exclusive jurisdiction of the courts of Costa Rica for the resolution of any disputes not resolved through our internal complaints process or ADR procedures.

13. Contact Information

If you have any questions about these Terms, please contact us using the details below:

  • General support: support@wildtornado.casino
  • Complaints: complaints@wildtornado.casino
  • Dispute escalation: disputes@egis-adr.com
  • Operator: Novatrix SRL, Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica

Our Wild Tornado support team is available around the clock to assist you with any questions relating to your account, payments, or these Terms and Conditions.

Content updated: June 23, 2026